WP SMARTO · LEGAL
Refund Policy
Last updated: September 21, 2026
1. Overview
We want you to be completely satisfied with your WP Smarto purchase. This Refund Policy explains the circumstances under which you may be eligible for a refund on paid plugins, themes, and templates.
2. Free Products
Our free plugins, including SmartMCP, are provided at no cost and are not subject to refunds. You can download and use them without any financial commitment.
3. Paid Products
For paid products, we offer a 14-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within 14 days of the purchase date, provided:
- The product has not been misused or modified.
- You have not violated our Terms of Service.
- The refund request is made within the 14-day window.
4. How to Request a Refund
To request a refund, contact us at admin@wpsmarto.com with your order details and the reason for your request. We will review your request and respond within 5 business days.
5. Refund Processing
Approved refunds are processed to the original payment method. Depending on your payment provider, it may take 5 to 10 business days for the refund to appear in your account.
6. Exceptions
Refunds are not available for products that have been downloaded and used beyond the 14-day period, or for services that have been fully rendered. We reserve the right to deny refund requests that appear fraudulent or abusive.
7. Contact Us
If you have any questions about this Refund Policy, please contact us at admin@wpsmarto.com.