Refund Policy

1. 14-day money-back guarantee

Every purchase from WP Smarto comes with a 14-day money-back guarantee. If you are not happy with your purchase for any reason, request a refund within 14 days of the purchase date and you will receive a full refund.

2. Who processes your order

Our order process is conducted by our online reseller Polar (polar.sh). Polar is the Merchant of Record for all our orders and handles payments, invoices, receipts and sales tax. Refunds are approved by WP Smarto under this policy and paid back to you through Polar.

3. How to request a refund

You can request a refund in either of these ways:

• Email us at admin@wpsmarto.com with your order number or the email address used at checkout, and we will issue the refund through Polar.
• Use the contact form on our website with the same details.

4. Subscriptions

You can cancel a subscription at any time with "Manage billing" on the Licenses & billing page of your WP Smarto account, from the link in your receipt email, or by contacting us. Cancellation takes effect at the end of your current billing period, and you will not be charged again. You can request a refund of a subscription payment within 14 days of that payment.

5. How refunds are paid

Refunds are paid to the original payment method. Depending on your bank or card issuer, the refund usually appears within 5 to 10 business days.

6. Free products

Our free plugins, including Smart MCP, are free to download and use, so no payment is involved.

7. Your legal rights

This policy is in addition to your rights under applicable consumer law, including any statutory right of withdrawal in your country. Nothing in this policy limits those rights. Polar's Terms of Service and Privacy Policy also apply to your purchase.

8. Contact us

Questions about this policy or a refund? Email admin@wpsmarto.com.